Updated on January 28, 2025
Please read these Terms of Service ("Terms") carefully before using the Hedy mobile application, web interface, and related services (collectively, the "Services") operated by Hedy AI LLC ("Hedy", "us", "we", or "our").
1.1. "Authorized User" means Customer's employees, consultants, contractors, and agents who are authorized to access and use the Services under these Terms.
1.2. "Customer Data" means information, data, and other content submitted, posted, or otherwise transmitted by or on behalf of Customer through the Services.
1.3. "Documentation" means Hedy's user guides, documentation, and other materials describing the features, functionality, and use of the Services.
1.4. "Harmful Code" means any software, hardware, or other technology designed to damage, disable, or impair any computer system or data.
1.5. "Personal Data" means any information relating to an identified or identifiable natural person.
1.6. "Third-Party Services" means third-party products or services that integrate with or are used in connection with the Services.
1.7. "Generated Content" means transcriptions, summaries, insights, and other content generated by the Services.
1.8. "Recording" means any audio capture and processing performed by the Services.
By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3.1. Services Description: Hedy provides AI-powered meeting assistance services that include real-time transcription, analysis, and insights to help users excel in their conversations.
3.2. License Grant: Subject to these Terms, Hedy grants you a limited, non-exclusive, non-transferable license to use the Services for your internal business or personal purposes.
3.3. Service Limitations: Hedy may impose reasonable limitations on the use of the Services, including but not limited to storage capacity, number of meetings, and processing time.
4.1. You must provide accurate, current, and complete information when creating an account.
4.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.
4.3. You must notify us immediately of any unauthorized use of your account or any other breach of security.
5.1. You agree to use the Services only for lawful purposes and in accordance with these Terms.
5.2. You shall not:
6.1. Customer Data: You retain all rights in and to your Customer Data. You grant Hedy a license to host, copy, transmit, and display your Customer Data as necessary to provide and maintain the Services.
6.2. Privacy: Our collection and use of Personal Data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
6.3. AI Processing: You acknowledge that the Services use artificial intelligence and machine learning technology provided by Third-Party Services to analyze conversations and provide insights. Our use of this technology is subject to the following conditions:
6.3.1. You acknowledge that:
6.3.2. We make no warranties about the accuracy or completeness of Generated Content.
6.4. Recording and Consent
6.4.1. You are solely responsible for complying with all applicable recording consent laws and regulations in your jurisdiction.
6.4.2. You must obtain necessary consent from all participants before recording any conversation.
6.4.3. You agree to indemnify and hold Hedy harmless from any claims arising from your recording of conversations.
7.1. Fees: You agree to pay all fees specified for the Services. Fees are non-refundable except as required by law or as explicitly stated in these Terms.
7.2. Payment Terms
7.2.1. You agree to pay all applicable fees for the Services through our authorized payment channels.
7.2.2. Subscription fees are billed in advance on a recurring basis according to the plan selected.
7.2.3. All fees are non-refundable except where required by law or as explicitly stated in these Terms.
7.2.4. We reserve the right to change our prices upon notice as specified in Section 14.
7.2.5. Failure to pay fees may result in service suspension or termination.
7.3. Free Trial: Any free trial or promotional offer is subject to the specified terms provided at the time.
8.1. Service Ownership
Hedy and its licensors retain all right, title, and interest in the Services, including all intellectual property rights related to the underlying technology, AI models, software, and platform.
8.2. User-Generated Content and License
8.2.1. For the purposes of this Agreement, "User Content" means the content you input into the Services and the content generated during your use of the Services, including but not limited to:
8.2.2. Ownership and License Grant
By using the Services, you are granted a non-exclusive, worldwide, royalty-free license to use the User Content for personal or commercial purposes. Hedy retains ownership of the underlying AI-generation technology used to create the User Content.
8.2.3. The license granted in Section 8.2.2 is subject to the following conditions:
8.3. Limitations on User Content
8.3.1. Notwithstanding the license granted in Section 8.2, you may not:
8.4. Feedback and Suggestions
8.4.1. If you provide Hedy with any feedback, suggestions, or improvement ideas regarding the Services, you grant Hedy a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Services.
9.1. The Services may integrate with Third-Party Services. Your use of such services is subject to their respective terms and conditions.
9.2. Hedy makes no warranties about Third-Party Services and is not responsible for their performance or availability.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. HEDY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
11.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEDY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
11.2. IN NO EVENT SHALL HEDY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE INCIDENT GIVING RISE TO LIABILITY.
You agree to indemnify and hold harmless Hedy from any claims arising from your use of the Services or violation of these Terms.
13.1. These Terms remain in effect until terminated by either party.
13.2. We may terminate or suspend your access to the Services immediately if you violate these Terms.
13.3. Upon termination:
14.1. We reserve the right to modify these Terms at any time.
14.2. Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms.
15.1. Informal Resolution: We agree to first attempt to resolve any dispute informally by contacting each other.
15.2. Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in Oregon, conducted by JAMS under their Streamlined Arbitration Rules.
15.3. Class Action Waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration.
16.1. Governing Law: These Terms are governed by Oregon law.
16.2. Entire Agreement: These Terms constitute the entire agreement between you and Hedy regarding the Services.
16.3. Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
16.4. Contact Information: For questions about these Terms, contact us at support (at) hedy.bot.
16.5. Assignment: You may not assign your rights under these Terms without our prior written consent.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
